RESURGENCE THERAPY PLLC

Notice of Privacy Practices

Your Information. Your Rights. Our Responsibilities.

Effective date

August 11, 2026

Applies to

Resurgence Therapy PLLC and its authorized clinicians, workforce members, and business associates

Privacy contact

Somer Welch, MPSA, MSW, LCSW, Privacy Officer | info@resurgencetherapy.org | (361) 248-8719

This notice explains how health information about you may be used and disclosed, how you can access it, and the choices and rights available to you. Please review it carefully.

Read This First

Resurgence Therapy PLLC (the "Practice") is required by law to protect the privacy and security of protected health information (PHI). PHI is information that identifies you, or could reasonably identify you, and relates to your health, treatment, payment for care, or health-care services.

This notice describes our legal duties and privacy practices. It applies to the Practice and to clinicians, staff, contractors, and service providers who are permitted to use or receive PHI for Practice functions. It does not create permission for a use or disclosure that requires your written authorization under federal or state law.

A privacy notice is not a consent form.

Your acknowledgment confirms that you received or were offered this notice. It does not authorize treatment, release your records, or waive a privacy right.


Your Rights

You may exercise the rights below by contacting the Privacy Officer. We may ask for a written request, identity verification, or documentation showing that a personal representative has authority to act for you.

Inspect or obtain a copy of your record

You may ask to inspect or receive an electronic or paper copy of PHI in the Practice's designated record set. We usually respond within 30 days, or sooner when another law requires. We may charge only a reasonable, cost-based fee permitted by law. Limited grounds for denial may apply, and some denials may be reviewable.

Ask us to correct or amend information

You may ask us to amend PHI you believe is incorrect or incomplete. We may deny the request in circumstances allowed by law, but we will explain the decision in writing, generally within 60 days, and describe any right to submit a statement of disagreement.

Request confidential communications

You may ask us to contact you in a specific way or at a different location. We will accommodate reasonable requests and may ask you to identify a workable alternative method.

Ask us to limit certain uses or disclosures

You may ask us not to use or disclose specified PHI for treatment, payment, or health-care operations. We are not always required to agree. If you pay out of pocket in full for a service, you may request that we not disclose information about that service to your health plan for payment or health-care operations, and we will honor the request unless disclosure is required by law.

Receive an accounting of certain disclosures

You may request a list of certain disclosures made during the six years before your request. The accounting does not include every disclosure, including many disclosures for treatment, payment, or health-care operations. One accounting in a 12-month period is free; a reasonable, cost-based fee may apply to additional requests after advance notice.

Receive this notice

You may request a paper copy at any time, even if you agreed to receive it electronically. The current notice will also be available through the Practice's client-facing systems or website as applicable.

Choose someone to act for you

A legally authorized personal representative may exercise rights and make choices concerning your PHI. We will verify the person's authority before acting. Special rules may apply to minors, guardians, and situations involving abuse, neglect, or danger.

Receive breach notification

We will notify you as required by law if a breach occurs that may have compromised the privacy or security of your PHI.

File a complaint without retaliation

You may complain to the Practice or to the U.S. Department of Health and Human Services Office for Civil Rights. We will not retaliate against you for filing a complaint or exercising a privacy right.

Your Choices

In some situations, you may tell us whether and how to disclose information. Tell us your preference in writing when possible.

  • People involved in your care or payment. You may authorize or object to sharing relevant information with family members, close friends, caregivers, or others involved in your care or payment.

  • Disaster relief. We may share limited information with a disaster-relief organization as permitted by law and consistent with your preferences when practicable.

  • If you cannot tell us your preference. We may use professional judgment to disclose limited information when we reasonably believe it is in your best interest or when necessary to lessen a serious and imminent threat, subject to applicable law.

We do not maintain a hospital directory. We do not currently use PHI for fundraising. If either practice changes, we will provide any notice and choices required by law.

Uses Requiring Written Permission

Unless an exception applies, we will obtain your written authorization before:

  • Using or disclosing PHI for marketing purposes;

  • Selling PHI;

  • Using or disclosing most psychotherapy notes, as that term is defined by HIPAA; or

  • Using or disclosing PHI for another purpose not described in this notice and not otherwise permitted or required by law.

You may revoke an authorization in writing at any time. Revocation applies prospectively and does not undo action already taken in lawful reliance on the authorization.

How We Typically Use and Disclose Information

HIPAA permits us to use and disclose PHI for treatment, payment, and health-care operations without a separate authorization. More protective federal or state law may require additional permission for particular information or circumstances.

Treatment

We may use PHI to provide, coordinate, manage, or consult about your care and may share relevant information with professionals involved in treating you. For example, with applicable legal protections satisfied, a clinician may coordinate with another treating provider about symptoms, safety, medication, or continuity of care.

Payment

We may use and disclose PHI to bill you, submit claims, determine eligibility or benefits, obtain authorization, respond to utilization review, and collect payment. Information may include diagnoses, procedure codes, dates of service, and records reasonably requested by a payer.

Health-care operations

We may use and disclose PHI to run the Practice, improve quality, train or supervise authorized personnel, conduct compliance and risk-management activities, evaluate clinician performance, manage credentials, communicate about services, and perform legal, accounting, technology, or administrative functions.

Business associates

We may provide PHI to vendors that perform services for the Practice, such as electronic health record, telehealth, billing, payment, secure storage, legal, or technology services. When required, written agreements require those vendors to safeguard PHI and limit how it is used or disclosed.

Other Uses and Disclosures Permitted or Required by Law

We may use or disclose PHI without your authorization only when the applicable legal conditions are satisfied. Depending on the facts and the law, these situations may include:

  • Public-health activities, including disease reporting, product safety, and other authorized public-health functions;

  • Reporting suspected abuse, neglect, or exploitation as required or permitted by law;

  • Preventing or reducing a serious and imminent threat to a person or the public, to someone reasonably able to lessen the threat;

  • Health-oversight activities such as audits, investigations, inspections, licensing, or disciplinary proceedings authorized by law;

  • Judicial or administrative proceedings, court orders, subpoenas, discovery requests, or other lawful process, but only after all federal and state requirements protecting behavioral-health records are met;

  • Law-enforcement purposes permitted by HIPAA and other applicable law;

  • Workers' compensation and similar programs;

  • Coroners, medical examiners, and funeral directors as authorized by law;

  • Specialized government functions, including lawful military, veterans, national-security, protective-service, or correctional functions;

  • Research conducted under an authorization or a legally valid waiver, or using information that is not individually identifiable;

  • Organ or tissue donation requests when applicable;

  • To avert or respond to certain emergencies;

  • To the U.S. Department of Health and Human Services when it investigates our compliance; or

  • Another disclosure required by federal or state law.

We will apply the minimum-necessary standard when required. If more than one law applies, we follow the law that provides the greater privacy protection or the more specific rule for the information and circumstance.

Behavioral-Health and Other Specially Protected Information

Mental-health treatment information is especially sensitive. Texas and North Carolina law may impose confidentiality, consent, access, privilege, and disclosure requirements that are more protective than HIPAA. We will not disclose mental-health records merely because a requester asks for them. We will require a valid authorization, court order, or another legal basis and will satisfy any additional procedural protections that apply.

Psychotherapy Notes

Psychotherapy notes are a narrow category of notes kept separately from the medical record and documenting or analyzing the contents of a counseling conversation. They do not include medication information, session times, treatment modalities, test results, diagnoses, treatment plans, progress summaries, or other information maintained in the ordinary clinical record. Most uses and disclosures of psychotherapy notes require your written authorization, subject to limited exceptions permitted by law.

Substance Use Disorder Records Protected by 42 CFR Part 2

To the extent the Practice creates, maintains, receives, or uses substance use disorder patient records protected by 42 CFR Part 2, those records receive additional federal protection. We will use and disclose Part 2 records only as permitted by Part 2 and HIPAA.

  • Part 2 records generally cannot be used or disclosed in a civil, criminal, administrative, or legislative investigation or proceeding against you without your written consent or a qualifying court order accompanied by a subpoena or other lawful process.

  • SUD counseling notes maintained separately from the rest of the record generally require a separate written consent for use or disclosure, subject to limited legal exceptions.

  • If Part 2 information is used for fundraising, you must receive clear notice and an opportunity to opt out before those communications occur.

  • You may complain to the Practice or the Secretary of Health and Human Services about a suspected Part 2 violation without retaliation.

Other Sensitive Information

Additional federal or state rules may protect information involving HIV or other communicable diseases, genetic information, sexual assault, domestic violence, minors, or other sensitive matters. We will follow those rules when they apply. Health plans generally may not use genetic information for underwriting as prohibited by law.

Our Responsibilities

  • Maintain the privacy and security of PHI and use reasonable administrative, physical, and technical safeguards;

  • Follow the duties and privacy practices described in the notice currently in effect;

  • Provide you with a copy of this notice and make it available to any person who asks;

  • Post the current notice prominently on any Practice website that provides information about services or benefits;

  • Limit uses and disclosures to those permitted or required by law and obtain written authorization when required;

  • Notify affected individuals following a breach when required by law; and

  • Avoid retaliation when a person exercises a privacy right or files a complaint.

Changes to This Notice

We may change this notice and make the revised terms effective for PHI we already maintain as well as information we receive or create in the future. We will not use a revision to retroactively create permission for an activity that required authorization or consent when it occurred. When we make a material change, we will revise the notice, identify its effective date, and make the current version available upon request, through our client-facing systems, and on our website as required.

Questions, Privacy Requests, or Complaints

Contact the Privacy Officer for questions, requests to exercise a privacy right, concerns about our privacy practices, or complaints:

Privacy Officer

Somer Welch, MPSA, MSW, LCSW

Practice

Resurgence Therapy PLLC

Email

info@resurgencetherapy.org

Telephone

(361) 248-8719

Mailing address

6537 S. Staples St., Ste 125, Corpus Christi, TX 78413

File a Complaint with HHS

You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, by visiting https://www.hhs.gov/hipaa/filing-a-complaint, calling 1-877-696-6775, or writing to 200 Independence Avenue, S.W., Washington, D.C. 20201. The Practice will not retaliate against you for filing a complaint.